Your Extended Security Team
Outsource security operations to expert analysts without losing visibility or control
Managed Security Services provide outsourced monitoring, detection, and response capabilities delivered by our expert security analysts. From fully managed SOC operations to targeted services like vulnerability management and log monitoring, we deliver enterprise-grade security without the overhead of building an in-house team.
Compliance Frameworks
Overview
Managed Security Services (MSS) outsource specific security functions to a specialized provider. Services range from 24/7 security monitoring and incident response to vulnerability management, log management, and compliance reporting. The MSSP operates as an extension of your team.
Most organizations cannot build, staff, and maintain a 24/7 security operation center. The cybersecurity talent shortage (3.5M unfilled positions globally) makes hiring and retaining qualified analysts extremely difficult. MSS provides immediate access to experienced analysts and proven processes.
Programs
Complete outsourced security operations center with 24/7 monitoring, detection, investigation, and response. Includes analyst team, detection engineering, and continuous improvement.
Advanced threat detection and response service combining endpoint, network, and cloud telemetry. Includes threat hunting, investigation, and coordinated response across all environments.
Continuous vulnerability scanning, prioritization, and reporting service. Includes asset discovery, scan scheduling, finding triage, and remediation tracking with SLA-based reporting.
Outsourced management of perimeter security devices including firewall rule management, IDS/IPS signature tuning, and network monitoring. Includes change management and compliance reporting.
Centralized log collection, correlation, and analysis service. Includes SIEM deployment, rule management, and alert triage. Reduces the burden of managing high-volume log infrastructure.
Services included
Methodology
Evaluate current security capabilities and define service requirements.
Design managed service architecture with custom rules and procedures.
Deploy service infrastructure, onboard data sources, and validate operations.
Deliver managed service with continuous optimization and improvement.
Process
Define service boundaries, SLAs, and escalation procedures with stakeholders.
Managed service agreement and scope documentDefine service boundaries, SLAs, and escalation procedures with stakeholders.
Managed service agreement and scope documentAssess existing infrastructure and design service integration points.
Service architecture and integration planAssess existing infrastructure and design service integration points.
Service architecture and integration planDeploy managed service infrastructure and configure data collection.
Configured and tested managed service platformDeploy managed service infrastructure and configure data collection.
Configured and tested managed service platformValidate alert generation, escalation, and response procedures through testing.
Service validation test resultsValidate alert generation, escalation, and response procedures through testing.
Service validation test resultsActivate managed service with defined SLAs and reporting cadences.
Operational managed service with 24/7 coverageActivate managed service with defined SLAs and reporting cadences.
Operational managed service with 24/7 coverageContinuous service improvement based on metrics, feedback, and threat landscape.
Quarterly business review reportsContinuous service improvement based on metrics, feedback, and threat landscape.
Quarterly business review reportsDeliverables
Daily operational reports with alert summaries, incidents, and response actions taken.
Comprehensive monthly report including threat trends, vulnerability status, and SLA metrics.
Detailed incident documentation with timeline, investigation findings, and remediation guidance.
Monthly vulnerability scan results with prioritized findings and remediation tracking.
Real-time compliance posture dashboards for SOC 2, PCI DSS, HIPAA, and other frameworks.
Executive-level reviews with trend analysis, service metrics, and strategic recommendations.
Benefits
Deploy enterprise-grade security operations without the months-long process of hiring and training.
Fixed monthly costs replace unpredictable hiring, tool acquisition, and training expenses.
Access to experienced analysts with current certifications and threat intelligence expertise.
Round-the-clock monitoring eliminates off-hours coverage gaps that attackers target.
Service scales with your environment without requiring proportional infrastructure investment.
Free internal IT teams to focus on strategic initiatives while experts handle security operations.
Metrics
Engagement Formats
Limited-scope pilot to validate managed service effectiveness before full commitment.
Annual managed service agreement with quarterly business reviews and continuous optimization.
Long-term partnership with preferred pricing, roadmap co-development, and dedicated account management.
FAQ
Contact
Speak with a lead security engineer about scope, timeline, and what success looks like for your assessment.
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